Payment not received

Respected sir/ mam Mera family proper documents hai phir bhi SIR mein name delete ho gaya hai, meine each family member 2 times online turbulent Appeal kiya hai 2 months se pending hai . Meine mera mother ka annupurna bhandar form fil up Kiya hai lekin payment received nahi hua hai. Today our CM Suvendu Adhikari sir told that jin logo ka turbulent me pending hai oo log bhi scheme milega but nahi mila. Please response