Delhi Jal Board Pensioner Cashless Health Care Scheme

Scheme Introduction: A Brief Overview

The Delhi Jal Board Pensioner Cashless Health Care Scheme 2026 is a healthcare initiative launched by the Government of Delhi to provide cashless medical treatment to retired Delhi Jal Board employees and eligible family pensioners. Chief Minister Rekha Gupta launched the facility on 5 October 2026 under the Seva Sankalp Abhiyan. The initiative aims to reduce the financial burden on pensioners who previously had to pay medical expenses upfront and then follow the reimbursement process.

Under this facility, more than 50,000 Delhi Jal Board pensioners and family pensioners can access medical treatment through participating hospitals without paying eligible treatment expenses upfront. The initiative also aims to make medical investigations more accessible and simplify the process of obtaining healthcare services after retirement. The Delhi government runs similar healthcare support for other groups as well, including the Delhi Bhawan Nirman Shramik Swasthya Yojana for registered construction workers and the Delhi Chief Minister Advocates Welfare Scheme for practising advocates and their families.

The scheme aims to cover emergency, planned and non-emergency medical treatment, along with medical tests, through empanelled hospitals. A single-window arrangement is intended to simplify the process and reduce the paperwork associated with medical reimbursement. However, the exact treatment limits, exclusions, hospital-wise procedures and other coverage conditions should be confirmed through the Delhi Jal Board's detailed implementation guidelines.

Delhi Jal Board pensioners and family pensioners are the primary beneficiaries of this initiative. Serving employees are looked after through a separate arrangement, for regular Delhi Jal Board employees aged 40 years and above, the department runs an Annual Health Check-Up Scheme. The department's existing credit medical facility order also refers to employees and eligible dependent family members, but the detailed eligibility conditions for the newly announced facility require confirmation. Beneficiaries should check their medical card status and verify the applicable requirements with the concerned Delhi Jal Board office before seeking treatment.

The Delhi Jal Board has not yet been verified to have published a separate application form or a detailed registration procedure for the new facility. Pensioners should visit the official Delhi Jal Board website and contact the concerned department for instructions on accessing cashless treatment. The existing medical facility order dated 30 March 2026 covers specified emergency surgeries and should not be treated as the complete guideline for the expanded scheme.

Scheme Benefits

The benefits of the Delhi Jal Board cashless medical facility for pensioners centre on one change – treatment without upfront payment. Here is what DJB pensioners and family pensioners get under this facility.

• Provides cashless medical treatment at Delhi Jal Board empanelled hospitals
• Removes the need to pay hospital expenses upfront and claim reimbursement later
• Covers emergency treatment as well as planned and non-emergency treatment
• Covers medical tests and investigations along with treatment
• Approved medical claims are paid directly by the Board to the empanelled hospital
• Operates through a single-window system to simplify the hospital bill and claim process
• Extends to more than 50,000 DJB pensioners and family pensioners
• Covers the dependent family members of pensioners and family pensioners
• Charges hospital rates at the lower of the applicable CGHS rate or the hospital’s own rate

Eligibility Requirements

The Delhi Jal Board Cashless Medical Scheme aims to provide cashless medical treatment to eligible pensioners and family pensioners. Based on the available departmental order, the following conditions apply to the existing credit medical facility:

• Must be a pensioner of the Delhi Jal Board, drawing pension from the Board
• Family pensioners of the Delhi Jal Board are equally eligible
• Dependent family members of pensioners and family pensioners are covered under the Board’s medical arrangement
• The beneficiary must hold a valid DJBEHS card, as required under the Board’s existing medical office order
• No income limit, age condition or minimum service requirement has been announced for this facility
• No cut-off date of retirement has been specified – the Board has described the facility as covering its pensioners generally
• The official definition of a “dependent family member” has not been published by the Delhi Jal Board for this facility

This scheme is meant for pensioners and family pensioners. Serving Delhi Jal Board employees aged 40 years and above are covered by the department’s separate Annual Health Check-Up Scheme, which provides one preventive health check-up every financial year at empanelled hospitals.

Required Documents

Beneficiaries should keep the relevant medical and identification documents ready to avail of the Delhi Jal Board's cashless medical facility. The existing DJB credit medical facility order mentions the following documents for processing hospital claims:

• Valid DJBEHS card issued by the Delhi Jal Board, along with a photocopy
• Referral from the departmental doctor or Authorised Medical Attendant, for planned treatment
• Emergency certificate issued by the hospital, in emergency cases
• Essentiality Certificate ‘B’ under the CS (MA) Rules
• Basic pay or pension amount and ward entitlement, declared at the time of admission
• Address of the office from which medical reimbursement is drawn
• Residential address along with phone number

The hospital separately furnishes the rate and entitlement certificates needed to settle the claim, so the pensioner does not have to arrange them. A document list specific to the expanded cashless facility is still awaited from the Delhi Jal Board.

Steps to Apply

There is no separate application form for the Delhi Jal Board cashless medical facility. The Board has extended the facility to its eligible pensioners directly, and no online or offline enrolment process has been notified so far. The steps below describe how cashless treatment is availed under the Board’s existing medical arrangement.

How to Avail Cashless Treatment

1. Keep a valid DJBEHS card issued by the Delhi Jal Board, along with its photocopy.
2. Obtain a referral from the departmental doctor or Authorised Medical Attendant before taking planned treatment at a panel hospital.
3. Choose a hospital empanelled by the Delhi Jal Board for the treatment required.
4. Submit a photocopy of the medical card at the time of admission, and declare basic pay or pension, ward entitlement, office address and residential address with phone number.
5. In case of direct admission in an emergency, the concerned Drawing and Disbursing Officer issues the referral letter to the hospital after verifying that the condition is covered.
6. Obtain authorisation from the concerned Authorised Medical Attendant for any follow-up treatment after an emergency procedure.
7. Allow the hospital to raise the claim directly with the concerned Delhi Jal Board office, along with the required certificates.
8. The Medical Screening Committee examines the case, and payment is released to the hospital after its recommendation and concurrence of Accounts.

What Pensioners Should Do Now

1. Check with the last office of posting or the concerned Drawing and Disbursing Officer whether the DJBEHS card is valid and dependants are correctly recorded.
2. Watch the Delhi Jal Board website and departmental circulars for the office order notifying the detailed terms of the expanded cashless facility.
3. Confirm with the Delhi Jal Board or the hospital concerned whether a planned treatment is covered, before admission.

Note: We will share the latest information about the application process as soon as the Delhi Jal Board releases further details or official guidelines.

Relevant Links

• Delhi Jal Board official website
• Delhi Jal Board list of empanelled hospitals and centres (as on 26 February 2026)
• Delhi Jal Board Pensioner Cashless Health Care Scheme Order

Contact Information

• Deputy Director (Labour Welfare), Delhi Jal Board Phone Number
  • 011-23678380
  • 011-23678381
  • 011-23678382
• Deputy Director (Labour Welfare), Delhi Jal Board Email: [email protected]