home scheme not sanctioned

We are trying to discussion many times for this scheme but still our home scheme not sanctioned and then this was 50 years old house so currently we are facing bad situation in our home (distruction state) this is happening continuously and we ask about this on respective officers continuously but they didn't not respond anything they are telling scheme not available currently and scheme expired but they are offering another family for this scheme. so we are trying to send this issue to you please help us