Yatra bus are so badly mentinance

Dear sir, I m writing this to inform you that my name is anil gupta amd i m 57 years old. Today 17 April 2026 i was traveling to naina devi temple in your bus and the condition of bus is worse. Seats are fine but no AC working, electric wires are hanging in between the walking area and most of the things are broken inside. Kindly check the facilities and busses so that people can travel peacefully and happily. Details of the bus no. AS 01 UC 4256 Regards, Anil gupta